Company: Ninja Van
Location: Jakarta

You will be responsible to acquire, manage, and retain our seller community and promoting our program to generate new parcel volume.


  • Responsible for creating and managing the online and offline voice of an organization to build brand awareness within the community.

  • Acquisition new potential seller community and would prefer from ecommerce or online seller

  • Aligning all company communications, PR, social media, and marketing content to create a strong brand identity.

  • Stay abreast of new developments and opportunities in the industry, and be a strategic thinker.

  • Work closely with marketing and partnership to generate new lead seller community

  • Seek opportunities to engage community to discover and discuss membership program objectives.

  • Work closely to generate more parcel volume by engaging our seller community

  • Identify opportunities and act on them

  • Responsible to maintain and ensure our community NPS about our service and would bridge the solution from related department


  • Experience developing and implementing tactical plans — including inspired and moderated solutions — that build and nurture online and offline communities

  • Demonstrated expertise in engaging and activating seller community groups

  • Demonstrated ability to work with client on developing on-brand messaging

  • Experience establishing metrics, gleaning community insights and reporting/recommending strategies that achieve marketing and sales goals

  • Experience working specifically in eCommerce industry

  • Excellent communication skills and creative writing skills.

  • Strong business mindset and hungry to achieve volume

  • Know the SME Environment

  • Good in strategic thinking and execution

Apply with: Online Form

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About Ninja Van:
Ninja Van is on a mission to dominate last-mile delivery for eCommerce in South-East Asia. We are one of the fastest growing technology startups in the region. Founded just over two years ago, we built the operations and technology to make deliveries better for everyone. Today, we have a fleet of more than 4,000 vehicles, delivering over 100,000 parcels daily across six countries, for over 3,000 active merchants. At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.