Location: Ho Chi Minh City

We are looking for a talented individual to join our Credit team, a category defining Fintech startup that is backed by Tier-1 investors and partners. The role will entail the developing, as well as the execution of various loan and trade financing procedures.


  • Engaging in a wide range of operational activities alongside managing customer relationships, including but not limited to: establishing direct communication channels with clients, issuing loan agreements, applying payments to individual accounts, identifying delinquent accounts, taking direct collections action, issuing monthly statements, addressing customer claims, etc.

  • Using checklists to track and ensure day-to-day ops functions are performed within agreed turnaround time.

  • Reducing approval-to-loan activation time, reducing the percentage of our portfolio late repayments.

  • Ensure all tickets raised in systems are promptly attended/ allocated to the correct department/ personnel.

  • Become intimately familiar with the credit insurance policy and ensure compliance at all times.

  • Assist credit department in credit analysis and risk management.

  • Design and continuously improve existing and new business processes. This includes monitoring the IT systems that support day-to-day operations; outlining process flows, defining operating rules and policies, assigning operational roles and responsibilities, integrating manual operations with IT systems and defining performance metrics.

  • Prepare regular presentations on the overall portfolio and deliver results and improvement plans to the Credit Committee.


  • Degree or Diploma in Accountancy and/or Business discipline.

  • Minimum 5 years prior experience in Credit Operations or Credit Controller roles. Working knowledge on trade finance products will be an added advantage.

  • Fluent in Vietnamese and English

  • Comfortable learning new computer skills, especially complex financial systems.

  • Meticulous, precise, logical and have an eye for detail.

  • Confident, independent worker with high adaptability to dynamic situations; able to thrive in a fast-paced, constantly changing technology-driven environment.

  • Outstanding communication skills, both written and oral in English.

  • Always looking to better oneself.


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About Finaxar:
Finaxar is a state-of-the-art technology company that provides platform driven trade and supply chain financing solutions. Our team comprises seasoned veterans from banking, supply chain management, data science and technology with proven track records. We are backed by 500 Startups, Monk’s Hill Ventures, as well as funds and family offices from Singapore, USA and Europe. Our solutions are built by people that understand small- and medium businesses' financing challenges and want to dramatically improve small businesses’ working capital financing to such a point that they won’t go back to the old ways of working.